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Update to Sparkling Pools and Spas, LLC Payment, Invoicing, and Fees Policy

Effective April, 1 2020

As you are probably aware, companies routinely review their policies to ensure continued customer satisfaction and ongoing operational viability.

We have reviewed our invoicing, payment processing, and late fee policy and have made the following changes that might affect your account in

the  future. The majority of our customers will likely see no changes or effect on future services or bills.

Invoices

Invoices will continue to be sent through the methods and time frames you are used to. If a customer has 3x or more invoices out at once, we

will have to suspend any recurring services.

Payment Acceptance

Payment acceptance will continue as before with invoices payable via:

       (1) Check: Made Payable to & Mailed to Sparkling Pools and Spas, LLC P.O. Box 299463 Lewisville, TX 75029

       (2) Credit/Debit card via the PayPal portal on our website: 

https://www.paypal.com/webapps/shoppingcart?flowlogging_id=d7033766a55c5&mfid=1587767952688_d7033766a55c5#/checkout/openButton

        (3) If you wish you call us at 817-559-2132 to setup automatic payment via Credit/Debit cards.

Payment Due Dates and Administrative Costs of Late Payments

Payment received after the normal billing period, 30 days, begin to incur nominal administrative late fees as follows:
         10 Days Past Billing Period – A fee of $6 will be applied
         20 Days Past Billing Period – The fee will increase to $13
         30 Days + Past Billing Period – The fee will increase to $25

As always if you have any questions or ever experience any difficulty with your service or billing – please call and give us an opportunity to help.